Privacy Policy

This Privacy Policy explains how Fewigu ("we", "us", "our") collects, uses and protects personal data when you visit this website and use the contact form on it. We are based in the United Kingdom and we process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Last updated: please check the date of your most recent visit against any notice displayed on this page.

1. Who we are

Fewigu is the controller of the personal data described in this policy. Our details are:

Company name: Fewigu
Address: 34 Eyre Street, Sheffield, S14 5SE, United Kingdom
Email: [email protected]
Phone: +44 114 716 1796

We develop a mobile app that helps people with irregular income manage their budget. This policy covers this website only.

2. What personal data we collect and why

The only way this website collects personal data from you directly is through the form on the site. When you submit the form, we process the information you choose to enter. Depending on the fields shown, this may include:

your name;
your email address;
your telephone number, if you provide it;
the content of any message you write to us.

We use this information for the following purposes:

to read and respond to your enquiry;
to provide the information or follow-up you have asked for;
to keep a record of our correspondence with you so that we can answer later questions consistently;
to protect ourselves in the event of a complaint or legal claim.

Please do not include sensitive information, such as health details or bank account numbers, in the form. We do not need it to answer an enquiry.

3. Legal basis for processing

Under the UK GDPR we must have a lawful basis for using your personal data. We rely on the following:

Purpose	Lawful basis
Responding to your enquiry and providing the information you requested	Legitimate interests (Article 6(1)(f)): it is in our interest, and yours, that we can reply to messages you send us. Where your enquiry relates to taking steps before entering into an agreement with us, Article 6(1)(b) may also apply.
Keeping records of correspondence and handling complaints or claims	Legitimate interests (Article 6(1)(f)).
Storing your cookie consent choice	This cookie is needed to remember the choice you made, so that we do not ask you again on every page.
Advertising measurement on the confirmation page	Your consent (Article 6(1)(a)), and consent under the Privacy and Electronic Communications Regulations (PECR). It runs only if you agree.

Where we rely on legitimate interests, we have considered whether our interests are outweighed by your rights and freedoms, and we do not believe they are, given the limited data involved.

4. Cookies

This website sets one cookie only:

Cookie name	Purpose	Duration
`privacy_state`	Stores your cookie consent choice so that we can respect it on later visits.	One year

We do not use analytics tools on this website, and we do not set session cookies or other tracking cookies.

Advertising measurement

Advertising measurement runs only after you have given consent, and only on the confirmation page shown after you submit the form. If you decline, it does not run. You can change your choice at any time by clearing the privacy_state cookie in your browser settings, after which you will be asked again.

5. How long we keep your data

We keep personal data only for as long as we need it for the purposes above:

Enquiries sent through the form: we keep them for as long as needed to deal with your enquiry and for a reasonable period afterwards, generally no longer than 24 months from our last contact with you, unless a longer period is needed to deal with a complaint or legal claim.
The privacy_state cookie: one year from the date it is set, unless you delete it sooner.

When data is no longer needed, we delete it or anonymise it.

6. Who we share your data with

We do not sell your personal data. We share it only where necessary:

with service providers that help us run this website and handle email, acting on our instructions and under appropriate contracts;
with professional advisers, such as lawyers or accountants, where needed;
with public authorities, courts or law enforcement where we are legally required to do so.

If any of these providers are located outside the United Kingdom, we will make sure a lawful transfer mechanism is in place, such as an adequacy decision or the UK International Data Transfer Agreement or Addendum, so that your data stays protected.

7. Your rights

Under the UK GDPR you have the following rights regarding your personal data:

Right of access: to receive a copy of the personal data we hold about you.
Right to rectification: to have inaccurate or incomplete data corrected.
Right to erasure: to ask us to delete your data in certain circumstances.
Right to restrict processing: to ask us to pause our use of your data in certain circumstances.
Right to object: to object to processing based on legitimate interests.
Right to data portability: to receive data you provided in a structured, commonly used format, where processing is based on consent or a contract and is carried out by automated means.
Right to withdraw consent: where we rely on your consent, you may withdraw it at any time. This does not affect the lawfulness of processing carried out before withdrawal.

How to exercise your rights

To use any of these rights, email us at [email protected], or write to us at 34 Eyre Street, Sheffield, S14 5SE. We may ask you to confirm your identity before we act on a request. We will respond within one month of receiving your request. If your request is complex or we receive several from you, we may extend this by up to two further months, and we will tell you if so. We do not normally charge a fee.

8. Complaints

If you are unhappy with how we have handled your personal data, please contact us first so we can try to put things right. You also have the right to complain to the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection, at ico.org.uk.

9. Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security, but we limit access to your data to those who need it.

10. Changes to this policy

We may update this Privacy Policy from time to time, for example if our practices or the law change. The current version will always be available on this page. We encourage you to review it periodically.

11. Contact us

For any question about this policy or about how we handle personal data, please contact us:

Fewigu
34 Eyre Street, Sheffield, S14 5SE, United Kingdom
Email: [email protected]
Phone: +44 114 716 1796